We understand how pissed off it can get when you try using your Emerald card to make a payment online but the transaction keeps failing. Why is my Emerald card being declined is what this post is going to talk to you about today, and we understand how frustrating this situation can be for anybody. One of the possibilities why your Emerald card is getting declined is if the card has been blocked from making an online payment.
Other possible scenarios where your Emerald card keeps failing to make a payment online is if the card has expired, your account got frozen, if you have exceeded your card limit, or if your account doesn’t have sufficient funds in it. These are the main reasons why your Emerald card might no longer be making payments online, and your card being blocked is the most common reason why your Emerald card cannot make payments online anymore.
Why Is My Emerald Card Being Declined
Emerald Card Has Been Blocked From Making Payments
Just like we mentioned earlier, this scenario is very common, and so many users are known to have this complain. On the other hand, there are some online platforms that have blocked people from making payments using the Emerald card. This means the payment will be declined the moment you try making use of it on any of these platforms, and contacting the card customer service and laying down your complain is the right step in handling this problem.
Emerald Card Doesn’t Make Online Payments
There are so many Emerald card users that have this particular complain, and there are people who still struggle with this problem despite putting a call through to the Emerald customer service representative. If your Emerald card doesn’t support making online payments then it will be impossible for you to carry out transactions online with it.
Exceeded Emerald Card Limit
If you have exceeded your monthly or daily Emerald card limit then it will be impossible for you to make payments online with the Emerald card, and so many users are not aware of the limits their Emerald card comes with. You might think there is a problem with your card when you get this message during a transaction, but you have exceeded your limits in actual sense.
If you exceed your limits monthly, you have to wait for another month to come before you can be able to make a payment with the card. The same applies if the card has a daily limit, and you should consider calling the Emerald customer service representative if you think your card limit is frustrating and very low.
Frozen Bank Account
If your bank account has been frozen then it is going to be difficult for you to make online payments, and most users might not be able to tell what the problem is until they contact someone at Emerald. Having a frozen account might be the very reason why your Emerald card has not been able to make payments online, and a frozen bank account means all credit and debit cards will no longer function till the issue is resolved.
This is another common problem why your Emerald card has not been able to make payments online, Having insufficient funds doesn’t mean you are left with $0.00 balance in your account, but it means the balance in your account might not be able to make the payment you wish to make. If your account has sufficient money on it, you can go ahead and make payments using your Emerald card.
After everything we have talked about in this post, it is okay that you speak to a customer service agent first so you can be able to detect the problem why your Emerald card is getting declined. It is the job of the customer service representative to run a check and inform you of what the problem is.